Ayme Truffe's Shop
Truffle Ayme, The delicious truffles of France
CONDITIONS OF SALE
SIGNIFICANT EXTRACTS
"If you were not fully satisfy of your purchase you have 7 days after the delivery of your order to turn us your command, partially or entirely, and to be refunded* or to carry out an exchange....."
"Validation of the cashings after checking of the availability of all the ordered articles"
"Double systematic confirmation by email of the truffle orders : When you take the order and the when we send the parcels "
"The normal time of reception for France is to the maximum of 3-4 days wrought and lower than 6 days for the majority of the other destinations...."
THE DELIVERY
The deliveries are ensured in the whole world. The offer is perfectly in conformity
with the French law and it concerns the responsibility for the foreign purchasers
to be put in conformity with the laws of importation in force in their state
or their country.
For the security of all, the parcels are dispatched in "Colissimo Suivi"
(2-3 working days) or "Chronopost" (24-48H) and are delivered against
signing when reception of the payment.
The time is identical for big city of the European Community ; Lower than 6
days for the majority of the other destinations. Any
anomaly noted on external appearance of the parcel (paperboard or damaged or
opened packing...) during the delivery, must imperatively be the subject of
reserves on the receipt of delivery for any later complaint.
A lump sum including transport, the expenses of packing and preparation is required
for each forwarding according to the destination (see the purchase order). The
total indicated on the
purchase order includes these sums.
Departure parcel will depend on its availability in stock.
AVAILABILITY
The availability of all the articles of a same command cannot be guaranteed.
In the event of rupture of an article, the Customer will be warned by email
in the wrought 48H (24H most of
time) which follow its command and its payment will not be boxed or will not
be output. The Customer has then the choice to cancel whole or part of his command,
to choose other articles or to wait the availability of the missing article.
The " pre-paid " remainders of command are dispatched without expenses
when they are the subject of a later separate sending.
GUARANTEE SATISFACTION
If you were not fully satisfy of your purchase and in the most strict observance
of the French regulation for the mail order business and by electronic media,
you have 7 days after the delivery of your command to turn over it, partially
or entirely, and to be refunded* or to carry out an exchange.
In this case the expenses of return are for the customer and that of reforwarding
take in load with title commercial at the time of a first exchange by ayme-truffe.
* : Refundings by cheques in Euros exclusively; In the form of having, for the other destinations than the EEC.
ORDER TAKING A TWO VALIDATIONS
At the time of the order taking, the purchaser engages on the exactitude of the provided information. The command becomes effective when the Customer validated the data entry of his number of bank card and his scratch date or that we perceive his payment by cheque or transfer. We confirm, with an automatically generated email, the good recording of the commands in the minutes which follow. Another email is posted the day of forwarding. If an article were missing, the Customer is informed by email in the wrought 48H which follow its command
PAYMENT
For the payments by transfer or cheque, the forwarding of the commands will be able to be carried out only after reception of the cashings.
PRICES
The price of fresh truffle is subjected to significant variations. When the payment is immediate by bank card, it is the price displayed during the ordering which is guaranteed for the facturation. In the case of a payment by cheque or transfer which would reach us whereas the initial price changed, ayme-truffe reserves the right to refuse the sale after having proposed a new invoicing with the Customer.
DEFECT
If a product presented a defect, we commit ourselves replacing it. The amount of the expenses of return can be dealt with on request. The assumption of responsibility of these expenses cannot in no case to initially exceed the amount of the carriage costs invoicees.
LITIGATIONS
Any dispute relating to the interpretation or the execution of the orders
will be examined with the greatest care and will be the subject of an immediate
friendly proposal.
In the event of refusal of this one the litigation will be definitively regulated
by the courts of competent jurisdiction of the jurisdiction of Valence (26).